The Genesis Experience
We Are Here to Exceed Your ExpectationsAt Genesis, we want your experience to be nothing less than exceptional, from first glance through ownership.
The Beginning of a New Relationship
We know that purchasing a car isn’t a transaction—it’s the beginning of a new relationship. At Genesis, we take a distinctly Korean approach to customer service, where we embrace the concept of “Son-nim,” which translates to “honored guest.” As our guest, we’d like to introduce you to a suite of benefits designed to make your experience anything but ordinary.
Genesis Concierge
True White Glove ServiceGenesis Concierge is a complimentary service that helps you find the perfect vehicle. From acting as your personal liaison with Retailers to arranging at-home test drives, a Genesis Concierge is on standby to help you every step of the way.
Preproduction model with optional features shown.
Preproduction model with optional features shown.
Ownership Benefits
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Complimentary Maintenance
Complete Peace of MindGenesis owners get Complimentary Scheduled Maintenance for 3 years or 36,000 miles, whichever comes first.
24/7 Roadside Assistance
Luxury Service at AnytimeShould your travel plans take an unexpected turn, our Roadside Assistance program is there to help. Whether you need a tire change, transportation to the nearest Genesis retailer or reimbursement for certain unexpected overnight expenses, we have your back. This benefit is available for 5 years from the date of first usage.
Want to know more?
We’re at your service. Contact us to learn more about the exclusive perks and benefits of owning a Genesis vehicle.